Toyota Warranty

Quality that is backed by warranty

Nothing pleases buyers more than knowing that the product they are buying is backed by warranty. For any new vehicle buyer, warranty and service are part of the purchase equation. Buyers want to be assured of warranty or guarantee. They also want to know that they can easily have their vehicles serviced to continue giving them excellent service.

As a market leader in the country, Toyota Kenya Limited has a wide product range to suit every pocket. Through its offering, the firm ensures that its customers receive value for money. Warranty covers concerns, which are correctly diagnosed to be caused by manufacturing of a component, or assembly process. It covers any problem that arises during the warranty period due to faulty material and/ or poor workmanship.

Each new vehicle comes with a three-year guarantee or 100,000 km warranty, whichever comes first. Warranty is Toyota┬┤s pledge to guarantee the perfect operation and high assembly quality of a vehicle or product for a specific period of time in months, or distance in kilometers or miles.

What is Warranty?

Warranty is Toyota´s pledge to guarantee the perfect operation and high assembly quality of a vehicle or product for a specific period of time in months, or distance in kilometers or miles. It is an After sales product offered to the Toyota customers by the Manufacturer in relation to faulty material or poor workmanship for a specific period of time and/or distance.

What is the Toyota Warranty Condition?

3 Years/100,000 KM whichever comes first.

What is covered by warranty?

Warranty covers concerns, which are correctly diagnosed to be caused by manufacturing of a component, or assembly process. It covers any problem that arises during the warranty period due to faulty material and/ or poor workmanship.

What does warranty not cover?

Warranty does not cover repairs due to the following;
1. Modification.
2. Accident.
3. Negligence / Misuse (e.g. racing, overloading).
4. Periodic Maintenance items.
5. Pre Delivery cost.
6. Improper Storage Maintenance.
7. Damage due to environmental factors (e.g. acid rain stone chips etc.).
8. Lack of Maintenance or Use of wrong fuel, Oil or Lubes.
9. Use of Non Toyota Genuine Parts.

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