Policies, Principles & Standards

Code of conduct and ethics

Toyota Kenya is fully committed to maintaining ethical behavior in its relationships with its various stakeholders; to its customers, suppliers, dealers, Toyota Kenya Authorized service centers, business agents, the government and the community. We ascribe to our group’s he global code of conduct and ethics

Anti bribery and anticorruption policy

Toyota Kenya is fully committed to maintaining ethical behavior in its relationships with its various stakeholders; to its customers, suppliers, dealers, Toyota Kenya Authorized service centers, business agents, the government and the community.

TKL Quality Policy

We are committed to meeting and providing customers of the highest level of quality in our business of sales, distribution of spare parts and service of Toyota, Hino, Suzuki and Yamaha brands in Kenya.

  • We are committed to “ANZEN” to create a safe and healthy work environment.
  • We will comply with all applicable laws and regulations; including anti-corruption, anti-trust and competition law, and trade laws and regulations.
  • We are committed to accurate financial reporting.
  • We are accountable for compliance with all company rules.
  • We will act with integrity, honesty and transparency, and protect and develop trust among all stakeholders.
  • We will contribute to the sustainable development of society.
  • We will promote and pursue environmentally friendly corporate activities.
  • We will add value through innovation and “Kaizen” (continuous improvement).
  • We will respect human rights.
  • We will embrace diversity and inclusion within our company and society.